Terms and Conditions

Ticket Exchange
Once purchased, tickets cannot be exchanged or refunded.

Latecomers
Latecomers may be refused entry or they may be asked to wait for a suitable moment in the performance before taking their seat.

Special Effects
Some performances may include the use of specialist equipment to enhance the atmosphere of the production, such as Pyrotechnics, Strobe Machines, Smoke or Haze Machines. In these cases clear warnings of such effects will be appropriately displayed within the foyer and an audible announcement made before the show. All smoke and haze fluids used are non-allergenic.

Digital and Analogue Media
The theatre maintains a strict policy against video recording and photography of performances. This is for copyright, safety and quality purposes. Any events where this is allowed, patrons will be appropriately informed. We ask that for the comfort of other patrons that in these cases flash photography is not used.

Smoking Policy
Rotherham Theatres operate a strict policy of no smoking in all areas of the venues.